The community engagement platform that turns lurkers into active members

The most effective way to increase community engagement is to create consistent, meaningful 1:1 connections between members—especially new ones. Aphinity automates this through AI-powered introductions delivered directly in Slack, Discord, or email. Instead of relying on group channels where most members lurk, you create personal touchpoints that make people feel welcomed and valued. Communities using Aphinity see active participation rates climb by 40% and new member retention improve by 3x within the first 90 days.

The best community engagement software works inside the platforms your members already use—not in a separate app they'll forget about. Aphinity runs natively inside Slack and Discord (plus email for members who prefer it), so there's zero friction. Our AI matches members based on shared interests, goals, and expertise rather than random pairing, which leads to conversations people actually want to have. Setup takes under 10 minutes and pricing starts at $15/month.

Aphinity's matching algorithm analyzes member profiles across multiple dimensions: professional interests, personal hobbies, career goals, expertise areas, location, and what they hope to get from the community. The algorithm creates pairings that maximize common ground while also introducing complementary perspectives. It avoids repeat matches and adapts over time based on feedback. The result is introductions that feel intentional, not random—leading to 85% satisfaction rates and conversations that extend well beyond the initial icebreaker.

The number one retention strategy is making members feel personally connected within their first week. Communities that rely solely on group channels and content lose 70% of new members within 30 days. The fix is structured 1:1 introductions—welcoming new members with a personal connection to someone who shares their interests. Aphinity automates this with welcome programs that pair newcomers with established members immediately. Beyond onboarding, recurring introduction cadences keep engagement high for long-term members who might otherwise drift into lurker status.

Yes. Aphinity is built to scale from 50-member communities to networks with tens of thousands of participants. You can run multiple programs simultaneously—welcome introductions for new members, interest-based matching for active members, and cohort programs for specific groups—each with its own criteria and cadence. Our AI ensures match quality stays high regardless of community size, and analytics dashboards give you visibility into engagement health across the entire membership base.

Cohort programs group members who joined around the same time or share a common characteristic, then create 1:1 introductions within or across cohorts. In Aphinity, you set up a program with cohort criteria (join date, interest group, membership tier), define the matching cadence, and let the AI handle the rest. Members receive personalized introductions with conversation prompts directly in Slack, Discord, or email. Cohort programs are especially effective for bootcamps, accelerators, professional associations, and any community with regular intake cycles.

The most important community engagement metrics are: active participation rate (members who engage beyond just joining), new member retention (how many stay active past 30/60/90 days), connection density (how many unique relationships exist across the community), match satisfaction scores (how members rate their introductions), and recurring engagement rate (members who participate in multiple matching cycles). Aphinity tracks all of these automatically through its analytics dashboard, giving community managers real-time visibility into program health and member sentiment.

Aphinity pricing starts at $15/month for small communities and scales based on member count and the number of programs you run. Unlike per-seat enterprise tools that become prohibitively expensive as your community grows, we offer flat-rate plans designed for community economics. Most community managers see ROI within the first month through reduced churn and increased member activity. Contact us for a custom quote based on your community size and engagement goals.