Simple, Affordable Pricing

Aphinity offers three pricing tiers: Basic ($15/month) for small hobby groups up to 24 active users, Pro ($99/month per 200 active users) for communities with custom matching, and Enterprise (custom pricing) for large organizations. All plans include platform integrations (Slack, Discord, Email, Telegram), automated matching, and analytics. Pricing scales with your community size, and you only pay for active users who participate in matching programs.

The Basic plan includes up to 24 active users, random matching algorithm, weekly match cadence, basic analytics dashboard, and integration with one platform of your choice (Slack, Discord, Email, or Telegram). This plan is ideal for small hobby groups, clubs, or communities just getting started with automated introductions.

The Pro plan includes custom AI-powered matching algorithms, selectable match frequency (weekly, biweekly, monthly), advanced analytics with engagement metrics, unlimited matching programs, and integration with all supported platforms. Pricing is $99/month per 200 active users, making it the most popular choice for growing communities, professional organizations, and companies running employee networking programs.

Enterprise plans include all Pro features plus unlimited user matching, custom branding and white-labeling, SSO (Single Sign-On) integration, dedicated account management, priority support, custom API access, and advanced security features. Enterprise pricing is customized based on your organization's size, specific requirements, and integration needs. Contact our team for a custom quote.

Yes! All plans include a 14-day free trial with full access to all features. No credit card is required to start. During the trial, you can set up matching programs, invite members, and see how Aphinity works with your community. If you're satisfied, your subscription begins automatically after the trial period.

Active users are members who participate in at least one matching cycle during a billing period. Members who sign up but don't engage in any matches aren't counted. For the Pro plan, pricing is calculated per 200 active users (e.g., 1-200 users = $99/month, 201-400 users = $198/month). This ensures you only pay for members who actively use the platform.

Yes, you can upgrade, downgrade, or cancel your subscription at any time from your account settings. Changes take effect at the start of your next billing cycle. If you downgrade, you'll retain access to your current plan's features until the end of the billing period. Cancellations are immediate, and you'll continue to have access until the end of your paid period.

Yes! All pricing tiers include integration with Slack, Discord, Email, and Telegram. You can choose which platform(s) to use based on where your community is most active. Basic plan users select one platform, while Pro and Enterprise plans can use multiple platforms simultaneously for different programs or communities.

No. Aphinity has transparent pricing with no setup fees, no hidden costs, and no per-user fees beyond the stated pricing. The only additional cost would be if you exceed your plan's user limits and need to upgrade. All features listed for your plan tier are included at no extra charge.

We accept all major credit cards (Visa, Mastercard, American Express) and debit cards. Enterprise customers can also arrange invoicing and payment via wire transfer or ACH. All payments are processed securely through our payment provider, and you can update your payment method at any time in your account settings.

We offer a 30-day money-back guarantee for new subscriptions. If you're not satisfied with Aphinity within the first 30 days of a paid subscription, contact our support team for a full refund. After 30 days, refunds are handled on a case-by-case basis, typically prorated based on unused time in your billing cycle.

Enterprise pricing is customized based on your organization's specific needs, including unlimited users, custom integrations, dedicated support, and advanced features like SSO and white-labeling. Unlike Pro's per-200-user pricing model, Enterprise plans are typically quoted as annual contracts with volume discounts for large organizations. Contact us to discuss your requirements and receive a custom quote.

Yes! Annual billing plans receive a 20% discount compared to monthly billing. This applies to both Basic and Pro plans. For example, Pro plan annual billing is $792/year (equivalent to $66/month) instead of $99/month. Enterprise customers can negotiate custom annual pricing with additional discounts for multi-year commitments.